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explained proudly, pointing to the biggest flat-screen TV I had ever seen. Infosys,
he said, can hold a virtual meeting of the key players from its entire global supply
chain for any project at any time on that supersize screen. So their American designers
could be on the screen speaking with their Indian software writers and their Asian
manufacturers all at once. “We could be sitting here, somebody from New York, London,
Boston, San Francisco, all live. And maybe the implementation is in Singapore, so
the Singapore person could also be live here . . . That’s globalization,” said Nilekani.
Above the screen there were eight clocks that pretty well summed upthe Infosys workday:
24/7/365. The clocks were labeled US West, US East, GMT, India, Singapore, Hong Kong,
Japan, Australia.
“Outsourcing is just one dimension of a much more fundamental thing happening today
in the world,” Nilekani explained. “What happened over the last [few] years is that
there was a massive investment in technology, especially in the bubble era, when
hundreds of millions of dollars were invested in putting broadband connectivity
around the world, undersea cables, all those things.” At the same time, he added,
computers became cheaper and dispersed all over the world,discount ugg boots, and there was an explosion
of software-e-mail, search engines like Google, and
proprietary software that can chop up any piece of work and send one part to Boston,
one part to Bangalore, and one part to Beijing, making it easy for anyone to do remote
development. When all of these things suddenly came together around 2000, added
Nilekani, they “created a platform where intellectual work, intellectual capital,
could be delivered from anywhere. It could be disaggregated, delivered, distributed,
produced, and put back together again-and this gave a whole new degree of freedom
to the way we do work, especially work of an intellectual nature . . . And what you
are seeing in Bangalore today is really the culmination of all these things coming
together.”
We were sitting on the couch outside of Nilekani’s office, waiting for the TV crew
to set up its cameras. At one point, summing up the implications of all this, Nilekani
uttered a phrase that rang in my ear. He said to me, “Tom, the playing field is being
leveled.” He meant that countries like India are now able to compete for global
knowledge work as never before-and that America had better get ready for this. America
was going to be challenged, but, he insisted,ugg cardy, the challenge would be good for America
because we are always at our best when we are being challenged. As I left the Infosys
campus that evening and bounced along the road back to Bangalore, I kept chewing on
that phrase: “The playing field is being leveled.”
What Nandan is saying, I thought,UGGS On Sale, is that the playing field is being flattened .. .
Flattened? Flattened? My God, he’s telling me the world is flat!
Here I was in Bangalore-more than five hundred years after Columbus sailed over the
horizon, using the rudimentary navigational technologies of his day, and returned
safely to prove definitively that the world was round-and one of India’s smartest
engineers, trained at his country’s top technical institute and backed by the most
modern technologies of his day, was essentially telling me that the world was flat-as
flat as that screen on which he can host a meeting of his whole global supply chain.
Even more interesting, he was citing this development as a good thing, as a new
milestone in human progress and a great opportunity for India and the world-the fact
that we had made our world flat!
In the back of that van, I scribbled down four words in my notebook: “The world is
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